Sipping Policy

Shipping Policy

Thank you for choosing Symbys. We are committed to processing and shipping your order quickly and reliably.

Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on the carrier and destination but typically range between 2–7 business days.

Free Shipping
We offer free shipping on qualifying orders over $99 (before taxes and discounts) within the continental United States.

Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.

Shipping Address
Please ensure your shipping address is correct at checkout. Symbys is not responsible for delays or lost shipments due to incorrect or incomplete addresses.

Delays
While we do our best to ensure timely delivery, shipping delays may occur due to carrier issues, weather conditions, or high order volume.

Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us immediately at orders@symbys.com so we can assist in resolving the issue.

Questions
For any shipping-related questions, please contact us at:
Email: orders@symbys.com
Phone: 707-499-0989